Terms of Service

Effective Date: 01-08-2025

These Terms of Service ("Terms") constitute a legally binding agreement between W3 Solved ("Company", "we", "us", "our") and you ("Client", "you") for access to and use of any of our services, websites, platforms, or digital products ("Services").

By using our Services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree, you may not use our Services.

1. Scope of Services

We offer digital marketing and development services, including but not limited to:

• Search Engine Optimization (SEO)
• Web Design & Development
• Conversion Rate Optimization
• Social Media Marketing
• Paid Advertising (PPC, Meta Ads, etc.)
• Email Marketing & Automation
• Website Maintenance & Hosting
• Reputation Management
• Analytics & Reporting

Each service is governed by a separate written agreement, proposal, or statement of work (SOW) which will outline deliverables, timelines, and costs.

2. Service Limitations and Disclaimers

• We do not guarantee specific rankings, traffic, leads, or conversions.
• Success depends on factors outside our control (e.g., algorithm updates, client changes, third-party tools).
• Performance estimates are projections, not promises.

3. Client Responsibilities

You agree to:

• Provide timely access to accounts, logins, brand assets, and approvals
• Supply accurate, legal, and non-infringing content/materials
• Review deliverables promptly and provide feedback
• Not engage in any unlawful, abusive, or fraudulent activities using our Services

Failure to cooperate may delay deliverables, incur additional fees, or suspend the project without refund.

4. Fees, Payments & Refunds

• Payment terms will be detailed in each project’s agreement/invoice.
• All invoices are due within 7 days unless otherwise stated.
• Recurring services (e.g., SEO, maintenance) are billed monthly in advance.
• Late payments incur a 5% late fee after 10 days.
• No refunds are issued once work begins or for completed work.

We reserve the right to pause work or terminate the project for non-payment.

5. Revisions & Scope Changes

Minor revisions (spelling, alignment, small layout tweaks) are included within reason. Additional revisions, scope changes, or added functionality not included in the original agreement are subject to additional charges at our hourly or flat rate.

6. Intellectual Property Rights

• All final deliverables become your property only after full payment is received.
• Until then, we retain ownership and may withhold files or access.
• We may use your project (non-confidential aspects) in our portfolio, case studies, or promotional materials.
• Licenses for third-party software, plugins, stock media, fonts, or frameworks remain with their respective owners and may be subject to separate terms and ongoing fees.

7. Confidentiality & Non-Disclosure

Both parties agree not to disclose or misuse confidential information. Confidentiality survives project completion. We may sign an NDA upon request, provided it’s mutually acceptable.

8. Subcontracting & Third-Party Tools

We may use vetted subcontractors or third-party services (e.g., hosting, analytics, plugins) to deliver our Services. We are not liable for downtime, errors, or service issues caused by such third parties.

9. Warranties & Liability Limitation

Services are provided “as-is” and “as available.” We do not offer warranties of any kind, express or implied. Under no circumstances will we be liable for:

• Loss of profits, revenue, or data
• Indirect or consequential damages
• Any amount exceeding fees paid by you in the previous 90 days

10. Termination & Suspension

We may terminate or suspend services if:

• You breach these Terms or fail to pay
• You engage in illegal, unethical, or abusive conduct
• A force majeure event makes service impossible

Upon termination:

• All unpaid fees are immediately due
• All intellectual property remains with us until paid in full
• No refunds are provided for time or work already completed

You may terminate by giving 14 days’ written notice.

11. Indemnification

You agree to defend, indemnify, and hold harmless W3 Solved, its directors, employees, contractors, and partners from any claims, liabilities, losses, or damages (including legal fees) arising from:

• Your breach of these Terms
• Your violation of any law or third-party rights
• Content or materials provided by you

12. Non-Solicitation Clause

You agree not to directly or indirectly solicit, hire, or attempt to hire any of our employees or contractors for a period of 24 months following the completion or termination of any project.

13. Dispute Resolution

In the event of a dispute, both parties agree to attempt resolution via mediation before pursuing legal action. If legal proceedings are required, they must be brought in the courts of the United States. You waive your right to join any class action against W3 Solved.

14. Force Majeure

We are not liable for delays or failure to perform due to circumstances beyond our control, including but not limited to acts of God, war, cyberattacks, pandemic, utility failures, or third-party service outages.

15. Modifications to Terms

We reserve the right to modify these Terms at any time. Updates will be posted on our website and will become effective immediately upon publication. Continued use of our services constitutes acceptance of updated Terms.

16. Entire Agreement

These Terms, along with any proposal or written agreement, represent the entire agreement between you and W3 Solved. Any prior agreements, understandings, or communications (verbal or written) are hereby nullified.

17. Contact

If you have any questions about these Terms:
Email: [email protected]
Website: https://w3solved.com